Last updated: March 2026 | Applies to: Homework Helper AI (UK)
This Privacy Policy explains how Homework Helper AI collects, uses, stores, and protects information when you use our service. We take the privacy and safety of students — especially those under 18 — extremely seriously.
📌 Quick summary for parents:
• Only adults (18+) can register an account. Parents or guardians create and manage accounts on behalf of their children.
• We do not store homework questions or AI-generated answers after your session ends.
• We never use your data to train AI models.
• We never share your data with third parties for marketing or any other purpose.
• All questions are filtered for inappropriate content before reaching the AI.
• You can request full deletion of your account and data at any time.
Homework Helper AI is an educational tool designed for students aged 11–23. However, only adults aged 18 or over may register an account.
If the student is under 18, a parent or guardian must create and manage the account on their behalf. By registering, you confirm that you are at least 18 years old and accept these terms on behalf of yourself and any child you add to the account.
University students aged 18 or over may register their own accounts directly.
We do not knowingly allow anyone under 18 to register directly. If we become aware that an account has been created by a minor without parental consent, we will delete that account promptly.
🌍 Users outside the United Kingdom
This service is operated from the United Kingdom and is primarily intended for UK users following the UK National Curriculum. If you access the service from outside the UK, you do so at your own discretion. UK GDPR governs how we handle your data regardless of where you are located.
This service is not specifically marketed to users in the United States and is not COPPA-certified. If you are based in the United States and have a child under 13, please do not use this service.
2. What data we collect
When you use Homework Helper AI, we collect the following:
Account information: Your name and email address (the registered adult's details).
Student age: The age entered when asking a question, used only to provide age-appropriate responses. This is not permanently stored against your account.
Usage data: How many questions have been asked, timestamps, and subject areas. This helps us manage credit usage and prevent abuse.
Technical data: IP address (used for security and rate limiting only) and browser type.
3. What we do NOT collect
We do not store homework questions. Questions are sent to the AI for processing and are not retained after your session ends.
We do not store AI-generated answers. Answers are shown to you in the browser and are not saved to our database. You can email them to yourself if you wish to keep them.
We do not use your data to train AI models. We use the Google Gemini API with data privacy controls in place.
We do not share your data with third parties for marketing, advertising, or any commercial purpose.
We do not collect payment information directly. Any payments are handled by Stripe, subject to their own privacy policy.
4. How we use your data
To provide age-appropriate homework help based on the student's age and subject.
To manage your account and credit balance.
To prevent abuse and ensure fair use of the service.
To respond to support or contact requests.
To improve the tool based on anonymised, aggregated usage patterns.
5. Data retention
Account data: Retained while your account is active. Deleted within 7 days of a verified deletion request.
Usage logs: Retained for 30 days for audit and troubleshooting purposes, then automatically deleted.
Questions and answers: Not stored. Processed in real time, displayed once, then gone.
Session data: Conversation history is held temporarily in your browser session and is cleared when you log out or click "New Conversation".
6. Your rights under UK GDPR
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to:
Access: Request a copy of the personal data we hold about you.
Rectification: Ask us to correct any inaccurate information.
Erasure ("right to be forgotten"): Request deletion of your account and all associated data. Use the Delete Account option in the app or contact us using the form below.
Restriction: Ask us to limit how we process your data in certain circumstances.
Portability: Request a copy of your data in a portable format.
Objection: Object to processing based on legitimate interests.
We aim to respond to all data requests within 30 days, in line with UK GDPR requirements.
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
7. Children's privacy
🔒 How we protect children's data
We are committed to protecting the privacy of children in line with the UK GDPR, the Data Protection Act 2018, and the ICO's Children's Code (Age Appropriate Design Code).
Under 13: Children under 13 cannot use this service directly. A parent or guardian must create and manage the account entirely.
Ages 13–17: A parent or guardian must hold the account and give consent for the child to use the service. Students in this age group use the tool through their parent's or guardian's account.
Ages 18–23: University-age users may register their own accounts directly.
By registering an account, the adult account holder confirms they are 18 or over and provides consent for any child who will use the service through that account.
We do not collect more data than is necessary for providing the service. Student age is used only to adjust the educational level of responses — it is not stored as a permanent profile field.
We do not use children's data for any commercial, advertising, or profiling purpose.
If you believe a child has registered directly without parental consent, please contact us immediately using the form at the bottom of this page.
8. Safety and content filtering
We take the safety of young users very seriously. The following measures are in place:
All questions are checked against a list of blocked terms before being sent to the AI. Questions involving weapons, self-harm, illegal activity, or adult content are blocked immediately.
The AI is instructed to respond in an age-appropriate way based on the student's year group.
If a question is declined, the user is advised to speak to a teacher or parent.
The AI will not write essays or homework on behalf of the student — it is designed to guide and teach, not to do the work for them.
9. AI and third-party services
We use the following third-party services to provide this tool:
Google Gemini API — used to generate homework help responses. Google processes prompts to provide the service. We have data privacy controls enabled where available. Prompts are not permanently stored by us.
You can review Google's privacy policy at policies.google.com/privacy.
Stripe — used for payment processing (if applicable). Stripe handles all payment data independently. We never see or store card details.
You can review Stripe's privacy policy at stripe.com/gb/privacy.
Google Fonts — used to load the Barlow font family. Google may log font requests. No personal data from your account is shared.
10. Cookies and sessions
We use a single session cookie to keep you logged in during your visit. This cookie:
Contains only a session ID — not your personal data.
Is deleted when you log out or close your browser.
Is not used for tracking, advertising, or analytics.
We do not use any third-party tracking cookies or advertising cookies.
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in the law, our service, or best practice. When we make significant changes, we will notify registered users by email and display a notice on the login page.
The date at the top of this page always shows when the policy was last updated. Continuing to use the service after changes are posted means you accept the updated policy.
12. Contact us
If you have any questions about this Privacy Policy, wish to exercise your data rights, or need to report a concern about a child's account, please use the contact form below:
We aim to respond to all enquiries within 5 working days. For formal GDPR requests, we will respond within 30 days as required by law.
✅ By using Homework Helper AI, the registered account holder (aged 18+) confirms they have read and accepted this Privacy Policy, and provides consent for any child using the service through their account.